At ong777, your privacy is not merely a legal obligation — it is our genuine commitment. This document explains in detail how we collect, process, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core pillars of data protection that form the foundation of trust for millions of ong777 users in Malaysia.
All data transmitted between your device and ong777's servers is encrypted using bank-grade 256-bit SSL technology. This ensures no third party can intercept or read your information during transmission.
All data handling practices at ong777 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request deletion of your personal data at any time.
Ong777 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs entirely to you and is used solely for platform operations.
User data is stored in an isolated server environment with strict access controls. Only specially authorised ong777 personnel may access users' personal data, and every access is logged for audit purposes.
Through the ong777 account portal, you can manage your own privacy settings, request data reviews, and update your personal information. We believe users should have full control over their data.
In the event of any security incident involving your data, ong777 will notify you within 72 hours as required by data protection best practices. Transparency is our priority in every situation.
This Privacy Policy is issued by ong777, an online entertainment platform accessible at ong777.im. This document clearly explains how ong777 collects, uses, discloses, transfers, and protects the personal information you provide to us when using our services.
This policy applies to all users who register an ong777 account, access the ong777.im website, use the ong777 mobile app, or interact with any services offered by ong777 including casino games, sports betting, wagering, VIP programmes, and all customer support communication channels.
By registering an account and using ong777's services, you give ong777 your consent to process your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the ong777 platform and contact us to close your account.
This Privacy Policy should be read together with Terms & Conditions ong777. Both documents together form the complete agreement between you and ong777 regarding the use of the platform and the handling of your personal data.
Ong777 collects your personal data through various means — directly from you during the registration and platform usage process, automatically via tracking technologies, and in certain cases, from trusted third-party sources for identity verification purposes.
| Data Categories | Example Information | Collection Methods | Requirements |
|---|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration & KYC | Mandatory |
| Contact Data | Phone number, email address | Registration form | Mandatory |
| Financial Data | Bank account number, bank name, transaction history | Deposits & Withdrawals | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic | Automatic |
| Usage Data | Game logs, betting history, session duration, game preferences | Automatic | Automatic |
| Communication Data | Live chat logs, support emails, feedback | Support interactions | Options |
All data you provide to ong777 during the KYC (Know Your Customer) process — including copies of your MyKad and bank statements — is stored in an encrypted environment and used solely for identity verification and regulatory compliance purposes. These documents will not be shared with any third party without your explicit consent, except as required by Malaysian law.
Ong777 uses collected personal data solely for legitimate, necessary purposes directly related to delivering platform services. We do not use your data for purposes you would not expect or that are contrary to your interests as a user.
Data minimisation principle: ong777 only collects data that is strictly necessary for the stated purposes. We do not collect excessive data or data without a clear and legitimate purpose.
Ong777 takes a highly restricted approach to sharing users' personal data. We do not sell, rent, or trade your data to any party for marketing or commercial gain. However, in certain situations, ong777 may need to share your data with the following parties:
Our commitment: All third parties that receive ong777 user data are required to sign data protection agreements mandating security standards equal to or higher than our own. We do not permit third parties to use your data for their own purposes.
Ong777 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the ong777 website. They help us recognise you as a returning user, save your preferences, and maintain the security of your login session.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Ensuring core platform functions run smoothly — including secure login, session verification, and account security | Session only |
| Preference Cookies | Saving your language preferences, display settings, and game preferences for a more personalized experience | 30 days |
| Analytics Cookies | Collecting aggregated data on how users interact with the platform for continuous improvement | 90 days |
| Security Cookies | Identifying suspicious activity and protecting your account from unauthorized access | 7 days |
You can manage or delete cookies at any time through your web browser settings. However, removing essential cookies may affect the functionality of the ong777 platform and your login experience. ong777 does not use third-party cookies for advertising or behavioural profiling for the benefit of external parties.
Ong777 continuously invests in the latest cybersecurity infrastructure to ensure the personal data of all our members is protected at all times. Our security approach is multi-layered, meaning even if one line of defence is breached, additional layers remain in place to protect your data.
Incident response plan: ong777 maintains a comprehensive security incident response plan. In the event of any data breach, we will notify affected users and the relevant authorities within the timeframe required by law.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles upheld by ong777, you have the following rights regarding your personal data. ong777 is committed to facilitating the exercise of these rights without unnecessary obstacles.
You have the right to request a copy of all personal data that ong777 holds about you. We will fulfil this request within 21 business days.
If your personal data is inaccurate or out of date, you have the right to request an immediate correction. Updates can be made through the account portal or via customer support.
You may request the deletion of your personal data in certain circumstances, subject to ong777's legal obligations to retain specific records.
You have the right to object to the processing of your data for specific purposes such as marketing communications, by contacting the ong777 support team.
You may request your personal data in a machine-readable format for transfer to another compatible service.
If you believe your privacy rights have been violated, you may lodge a complaint with ong777 or directly with the Malaysian Personal Data Protection Commissioner.
To exercise any of the above rights, please contact the ong777 support team via email at [email protected], stating the right you wish to exercise and your account details for identity verification. ong777 aims to respond to all data rights requests within 21 business days.
Ong777 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law. Once the data is no longer needed, it will be securely deleted or anonymised.
Once your account is closed and the mandatory retention period has expired, ong777 will permanently delete or anonymise your personal data. The deletion process uses methods that ensure data cannot be recovered.
The ong777 platform is designed exclusively for adults aged 18 and above. ong777 does not intentionally collect, store, or process any personal data of individuals under the age of 18. This is an absolute policy with no exceptions under any circumstances.
If ong777 discovers that personal data belonging to an individual under the age of 18 has been collected — whether through false information provided during registration or by any other means — we will immediately take the following steps: suspend the account in question without delay, delete all related personal data without any delay, and conduct an internal investigation to prevent similar occurrences in the future.
Parents or guardians who have reason to believe their child has provided personal data to ong777 without their knowledge are urged to contact us immediately at [email protected]. We will take prompt action to delete all relevant information.
Ong777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in the security technology we use. Any changes will be published on this page along with the latest update date at the top of the page.
For amendments deemed material or significant — meaning changes that substantially affect how we use or disclose your personal data — ong777 will send you a notification via your registered email or via an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision regarding your continued use of the ong777 platform.
Continued use of the ong777 platform after any amendment's effective date constitutes your acceptance of the latest version of the Privacy Policy. If you disagree with any changes made, you may close your ong777 account and request deletion of your personal data before the amendment's effective date.
Periodic review: We recommend reviewing this Privacy Policy regularly, at least once every three months, to stay informed on how ong777 protects and handles your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ong777 handles your personal data, you may contact the ong777 Data Protection Officer (DPO) through the following channels:
For more formal complaints, or if you believe ong777 has not handled your data properly after we have attempted to resolve the issue, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia (PDPC), reachable through the official website of the Ministry of Communications and Digital Malaysia.
This Privacy Policy is the official version for Malaysian users. In the event of any conflict between different language versions, this version shall apply to users in Malaysia.